KaraokMe support

Help with KaraokMe for iPhone, Apple Watch, Android and Wear OS

Need help or found a bug?

Email support@karaokme.com. We usually reply within 2 business days.

Tell us your phone model and the app version (shown in Settings, below Erase everything).

Common questions

How do I learn the app?

Open Settings › Guide. It has a short page for every screen: songs, plans, Quick Plan, How did it go?, History and Stats, and your watch.

I bought KaraokMe Plus but still see ads

Open Settings › Restore Purchases. Make sure you're signed in with the same Apple ID or Google account you used to buy it.

How do I cancel KaraokMe Plus?

iPhone: Settings app › your name › Subscriptions › KaraokMe Plus › Cancel Subscription.

Android: Play Store › your profile picture › Payments & subscriptions › Subscriptions › KaraokMe Plus › Cancel.

Plus stays on until the end of the period you've paid for. Your songs and history are kept.

How do I move my songs to a new phone?

iPhone: with KaraokMe Plus, turn on iCloud Sync in Settings, then sign in with the same Apple ID on the new phone. A normal iCloud backup and restore also brings everything along.

Android: restoring your new phone from your Google backup brings KaraokMe's data along.

Where did my older history go?

The free version shows the last 2 weeks of history. Older records are kept, locked, and never deleted. KaraokMe Plus shows all of it again.

My watch doesn't show tonight's plan

The watch app is part of KaraokMe Plus. Open KaraokMe on your phone once, keep the phone near the watch, and make sure the plan is for today.

How do I delete everything?

Settings › Erase everything. The app asks you to confirm first, and it can't be undone. KaraokMe Plus isn't affected.

How do I stop crash reports and usage counts?

Settings › Data › turn off Share app usage. See the privacy policy for what's collected.